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contact your doctors online and get a response by the end of the next working day

                                                              ** Disclaimer**   

Please note the response time to the E Consult Service may take longer than the specified response time of 6.30pm the following working day. 

To assist you when taking photographs to submit with your E Consult please click here for a guide on taking clinical photos with a mobile phone. 

Prescription Collection Times

11am     to      4pm

Please note you can nominate a pharmacy for the practice to send your prescription.

 

How can I get a vaccine passport or certificate for travel?

Do not request a vaccination certificate from your GP or vaccination centre. NHS Wales is working hard to ensure everyone can have access to a vaccination we cannot divert resources away from this very important task. 

Please go to : Getting a vaccine certificate for international travel | GOV.WALES

Covid 19 Vaccine

We are delighted to confirm that we have agreed to work with Cardiff & Vale UHB in administering the University of Oxford, AstraZeneca vaccine to our patients.

We are working as part of a collaboration Cardiff South West Cluster to offer appointments at the Drive Through Clinics being held at Cardiff City Stadium (you may have attended there for a flu jab)

If you have a car or if you can be driven there by someone else will we offer you an appointment. For those who cannot we will arrange a clinic based at the practice.

We will continue to keep patients informed via our website and social media, so please do not contact to enquire as this will only add pressures to our phone lines when we have patients trying to call us for urgent care.

Thank you.

Covid vaccination eligibility

 

https://phw.nhs.wales/topics/immunisation-and-vaccines/covid-19-vaccination-information/

Macmillan     macmillan welsh

Macmillan Cancer Wellbeing Coordinator

‘Affected by cancer? Click here for more information about non-clinical support from our local Macmillan Cancer Wellbeing Coordinator. There’s no need for a GP referral’

 

Novel Coronavirus – advice for patients

 Please do not attend your GP surgery, community pharmacy or A&E department if you have any symptoms of Novel Coronavirus to stop the spread of infection.

The latest advice is to self-isolate for 7 days if you have a new continuous cough or high temperature. The 4 UK Chief Medical Officers confirmed the loss or change in smell or taste (anosmia) has been added to the list of symptoms of coronavirus.

If you live with other people, the entire household should stay at home for 14 days from the day the first person gets symptoms.

 If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days. If you have to stay at home together, try to keep away from each other as much as possible.

If you are worried about symptoms of Coronavirus you should use the NHS Direct Wales online symptom checker at https://www.nhsdirect.wales.nhs.uk/  

 You can help stop the spread of Novel Coronavirus by ensuring you practice good hygiene. Cough and sneeze into a tissue, bin it and immediately wash your hands with soap and hot water for at least 20 seconds.

For up to date advice please visit phw.nhs.wales/coronavirus

**Everyone over the age of 5 in Wales with symptoms can book a coronavirus test.**

Anyone experiencing the coronavirus symptoms will be able to apply for a home testing kit using the new UK online portal. For further information and a link to the booking website, visit: www.gov.wales/coronavirus or www.llyw.cymru/coronafeirws. This will be supported by a national 119 phone service, through which people can also order a home test.

 

Due to the current Coronavirus COVID-19 outbreak we are trying to limit the number of patients coming to our surgery

 

DO NOT COME TO THE SURGERY TO MAKE AN APPOINTMENT

Please use the E Consult service at the top of the screen. This will go through to a clinician who will respond to you as soon as possible. 

All appointment requests will now be triaged by a GP or nurse and where possible appointments will be telephone or video consultations

For non urgent requests please email: reception.w97031@wales.nhs.uk 

MAKE PRESCRIPTION REQUESTS VIA MY HEALTH ONLINE IF POSSIBLE 

We are accepting repeat prescription requests via email reception.w97031@wales.nhs.uk  You will be required to provide the correct name of the medication and the dose.  You will also be required to nominate a pharmacy of your choosing your prescription will be sent to the pharmacy for you to collect your medication. 

 

THANK YOU FOR YOUR SUPPORT 

 

 


The practice is open for new patients. You can register online or in the practice.

We look forward to meeting you!


Find out if you are in our practice area:

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**ONLINE APPOINTMENTS** THIS SERVICE IS TEMPORARILY SUSPENDED



With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Comments and Suggestions

Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to improve the way we look after you.

Here is our practice complaints policy: Complaints Procedure

Or read the following leaflets and poster: Putting Things Right and Raising Concerns

Medical emergencies & Out of Hours

If you have a medical emergency such as severe chest pain, difficulty in breathing or heavy bleeding you should call 999 immediately.

If you require medical attention while the surgery is closed, please contact CAV 24/7 on Cardiff 0300 10 20 247.

For any emergency dental treatment you will need to contact  CAV 24/7 on Cardiff 0300 10 20 247.

Physiotherapy

Did you know that you don't have to see a GP for new muscle or joint issues? The acute physiotherapy service can see and treat these conditions locally. Please contact our reception team who will be able to make you an appointment with the physiotherapist.

Access & Parking

Access for disabled patients is available at the front of the building and we have specially designed toilet facilities. All consulting rooms are located on the ground floor for easy access. If you require any specific help please ask at reception.

Car parking is available to the rear of the surgery. There is limited car parking but you can also park at the front of the surgery, although please note that there are parking restrictions. We would request that car users do not block entrances to businesses in the area. We would like to thank you for your co-operation.


Order your repeat prescription online


As a patient of the surgery we send text messages to remind you of appointments, inform you if a review is due and contact you for health promotion opportunities. If you would prefer us not to include you in these reminders please let us know by telephone, email or in person.


Freedom of Information Act 2000

Access Standards English 2020

Access Standards Welsh 2020

All of our staff have trained to become Dementia Friends.

Dementia friends


   LGBTQ Flag Transgender flag

We are proudly LGBTQ+ Inclusive.


                                                                                                                                                                                                                                                                           

Living wage

(Site updated 18/05/2021)
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